Returns
Sex Toys
All returns must be postmarked within 30 days of the purchase date. Due to the nature of the products, we can only offer a refund and return postage on defective items.
If your item fails in within the first year of purchase, we will offer a replacement at our cost. This does not apply to items that are damaged due to incorrect use. Our guarantee covers sex toys only and not accessories, lingerie or personal care items.
Lingerie
Lingerie can be returned in an ‘unused’ condition in the original packaging with the reason for return stated clearly. Our refunds policy on lingerie is valid for up to 45 days after purchase.